Help Desk

Help Desk:
+30 210 6606015

Fax:
+30 210 6615167

The Technical Department
is open daily 08:30-16:30, Athens time.

Services & Support

Greek Informatics offers a complete set of information technology services, to present its clients with complete, technically complete solutions, such as:

Customer Service
Help Desk for technical support and remote training of end-users, on site support by specialized technicians, advice for hassle-free operation of the software, and on-line services via Remote Access.


24/7 Support
Special packages offering 24hour technical support for establishments with increased demands. Οn-site support by specialized technicians, advice for hassle-free operation of the software, and on-line services via Remote Access.


Training
Training services on the use of the software, under real conditions in the workplace. Provided to groups of users or individually.


Consulting Services
Production of specialized studies for the optimization of processes, services, flows, and functions, according to the client’s demands.


Custom Applications
On-order creation of software for vertical markets, for big clients with specialized needs.


Network Installations
Windows networks, based on TCP/IP protocol. Remote Access Services. Internet Servers, DNS Servers, DHCP Servers, Proxy Servers, Routers & Firewalls.


Hardware
All known brands. Experienced and specialized partners study and suggest responsible, complete solutions for businesses and individuals.


Web Services
Creation of complete solutions (sites) ready for the World Wide Web, designed with a professional layout.